GOLDSWIMWEAR is the name of the company GOLD PERSPECTIVE SRL, with headquarters in Romania, city Cluj Napoca ,street Sindicatelor no.15, postal code 400029, registration no: 34441370 at Registrul Comertului Cluj Napoca Contact : firstname.lastname@example.org
Phone no: 0040 743115993
Use of the site www.goldswimwear.eu and sending orders to GOLD PERSPECTIVE SRL implies your agreement to the following conditions:
- All prices are displayed in RON and EUROS
- The products from our catalog that exist on stock will be shipped in the medium term of a work day from placing the order. For products with limited stock or sold out, the client will be notified in max 4 hours after placing the order.
- Transport Tax is FREE in Romania and 30 Euros all over Europe
- Ordered products can be returned only under the stipulated conditions in the Return Policy Chapter. The costumer has the right to notify the trader in writing if he gives up buying, no penalties and without invoking a reason within 14 work days from the receipt of the product.
- For reasons of hygiene, worn /linen/washed ,cannot be returned.
- How can you place an order? To place an order online, you must choose your product and add it to chart.
- For viewing the products, click on “place the order”’.Before placing the order complete both your data and your delivery address. If you encounter problems placing your order you can contact us by phone or email email@example.com
- I have placed an order,can I modify it? Nothing easier! After placing the order, it will appear in our data base . It is possible to modify an order by contacting us : firstname.lastname@example.org or by using our phone no.
- How much is the shipping? Is free via Fan Courier , in Romania. For Europe 30 Euros.
- How long does it take you? Our products are shipped within an average of one workday upon receipt of the order .When sending the order you will receive an email confirmation .From the time of shipment , the length of time the package arrives at your address depends on the method of transport .(outside Ro 5-14 days ,in Ro 24-48h)
- Payment: Payment is made by credit or debit card
If in special circumstances we fail to send the package on time, we will contact you through phone or email and you have the option to cancel the order.
- Return product/Change/Refund : When you buy our products we want to make sure that you are completely happy with your purchase however if they do not suit you, you can still refund it.The only thing is that the product and the package must be free of any damages. It has to be in the exact condition as you received it. (tags attached, no signs of use)
- Any return which does no respect any terms and conditions written above will be refused. If by any chance ,our products do not satisfy you, please inform us via email or phone in 14 days from receiving the products
- After notifying us in within 14 days ,according to the terms and conditions written above,the exchange with other products or the payment of their equivalent value can be made within 14 days from the date of the receipt of the products by GOLD PERSPECTIVE SRL.
- If by any chance GOLD PERSPECTIVE SRL does not receive any notification in within 14 days from the consignee,it means that the products are compliant,therefore the products can not be changed and no refund policy will apply.
- The Client which requests a refund/return/exchange must pay the transportation tax.(the only condition is that the product must be in the same condition in which was delivered,no signs of damages,by that means inappropriate wash ,or it has been worn)
- Any underwear or swimsuit which has any signs of use will be send back to it’s recipient
- We do not collect any parcels for which the transportation tax is not paid by the recipient,before arriving in our warehouse.
- The refund! The estimated time for a refund is approximately 30 working days ,from the day when the products arrives in our warehouse. The equivalent value of product will be credit to your bank account. Also note that you may change your product if:-the size does not match-the color does not match. We kindly ask you to contact us as soon as possible ,if you decide to return the products, to facilitate the refund/return/exchange. Once again we kindly ask you to pay the transportation tax ,before sending the parcel back to us,so we can check the content before picking it up. If the transportation tax is not paid by the client ,the parcel will be refused. The parcel will be refused ,if we do not receive a written notification via email or a phone call,according to the terms and conditions above. For the products return the client can use any type of private courier service or POSTA ROMANA .
- Special conditions : Factors that may cause delays may occur during delivery , regardless of our will or that of the courier company: bad weather,accidents or traffic jam. If this happens we will inform and communicate you the new delivery date.
- Products must be send to our warehouse in the original package,with no signs of use. In Romania the delivery tax is FREE OF CHARGE and in Europe the tax is 30 Euros.
- Please make sure to use our size chart,which can be found on our website,before deciding to buy our products,the size measures are according to European size guide .If you don’t know what your size is ,then is better to measure yourself by using a tailoring meter.
- After placing an order on our website www.goldswimwear.eu you acknowledge and agree with our terms and conditions.